Ruby Tuesday - Niagara Falls

Cuisine: Casual
4943 Clifton Hill
Niagara Falls, Ontario  L2G 3N5 Canada    905-357-4330

My daughter and I ordered broccoli soup and a double chocolate dessert. My son was there and wasn't hungry, so ordered a coke. The waitress brought my daughter and I a bowl of soup (very thick and lukewarm) and put a dessert in front of my son. Since he has severe learning disabilities, he didn't know what to do. I started to take it away and he got upset. Fine. My problem. I then went up to her and told her about the miscommunication. I said my daughter and I both ordered the soup and the double chocolate cake. She said she'd get it. She shows up will one piece of cake. I'm pretty sure one requirement of a waitress is to listen and pay attention. I got no dessert, and this ruined the treat for my daughter as well, who wanted to eat the cake, but didn't want me to have none. I could have clarified it again with her, but spending my evening in a restaurant ordering one thing at a time is not my idea of a vacation.

We stopped here, on Aug. 12, 2009, to save some money because we had booked at an expensive dinner that night. The waitress told us that the special for a 6oz burger was $6.99 and a ceasar salad was $10.99 during her opening. That is what we ordered. The burger was one of those premade frozen small beef burgers not great. The ceasar was ok. We get the bill and she charged us $9.99. On the menu we could have had a 10oz burger for $10.99. When I pointed it out to the waitress she tells me that she said $9.99. the thing is when she said it the first time I asked her "how much?" and she said again "$6.99" Her mistake and I get to pay for it. the bathrooms were dirty and unkempt and the A/C did not work near the windows so were hot too... I would reccommend the salad bar you get more and you can choose how you like it.

We went in for a late lunch.. The waitress was very nice. She more than made up for the bland food. The food was nothing to rave about - very middle of the road stuff.

Food was nothing to speak of compared to other Ruby Tuesday's we have been to. Prices out of sight even for the area. Service was fair...

All the food items poorly seasoned and the flavor was missing. Thw service was so-so. Don't waste your time and $$$.

I was on vaction on the Labour day weekend and I loved our experience at your restaurant. Jennifer was our server and she made our experience Great. The food was good but it was $$$$$. Loved our Server!

I found the food to be fried and greasy and bland. I don't mind trying a new restaurant out but I know I wouldn't come back here.

We were wondering that why they charged a DPF 3% on our bill ( 2010 summer July )...our bill is 87.01 ,HST(13%) is 11.31, DPF is 2.61 (3%)..what is DPF ? We discovered that when we drove back to our town....their food is pretty good but really expensive ...all main entree are around CAD 24- CAD 33 ...coke CAD 3.30...small burger with fries and soup is CAD 20-...it is not a best choice to eat now !

Visited it in the summer. Service was so-so. My 3 year old son had the Hot Dog on the children's menu. It was inedible and the fires were tired. My wife had the sliders and they were tasteless. I ordered a crispy chicken salad....it was basically a plate of cheese. We left and went to McDonalds. The place is pricey and the food is sub-par.