Montana's Restaurant - Niagara FallsRead reviews, opinions and commentsCuisine:
Steak House
Since we on a Sunday Night in March the restaurant wasn't really busy, which was good. The food was excellent and the service was good as well. Good location, and inviting atmposhere. |
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AWESOME AMAZING NEVER SAY NO TO MONTANAS IF YOU DO YOU WILL REGRET IT!!! No one greeted us when we walked in. In fact, we stood around for about 5 minutes before anyone showed up (right about the time we were ready to walk out.) The waitress was nice enough after a while. It took forever for our order to come in. It seemed like the people who came in after us got their food first (there were only about 10 customers in total.) The food was pricey considering that there nothing special about it. This restaurant does not live up to the other Montana's (which have
been very good)that I have been to in my lifetime. I would have rated THIS Montana's a zero if I could. I ordered a large spinach salad (cost, almost $10) and got 10 leaves of spinach. It was supposed to come with mixed vegetables. I got one red pepper and one piece of zucchini. Each measured 1 inch X 1/6 of an inch!!! There were three wedges of tomato. I sent this insulting portion back to the kitchen. A second one came back that was marginally bigger but was still void of the vegetables promised on the menu. The manager refused to remove the salad from my bill. I have since written to Montana's head office to report this offensive offering. I have not heard back. I also let head office know that my guest and I waited at least three minutes just to get seated. We should have left. I would absolutely NEVER return to the Niagara Falls Montana. The manager there needs to be fired. He is putting his profit margin way ahead of customer satisfaction. In fact, customer satisfaction isn't even on his radar. ABSOLUTELY THE WORST RESTAURANT!!! I go to Montanas in St. Catharines and have never had a complaint. This Montanas was a total rip off. The portions were so small and was more money then the one in St. Catharines. The Ceasar salad was so small it was like doing a shot of the salad. I asked for my steak on my sandwich to be rare and it came out medium. They were lucky i was hungry and just ate it. It was March break and I took my family to Niagara Falls. As we are walking up Clifton Hill we saw Montana's. We now wish that we never saw it. The food was awful, the service not exceptable for a Montana's. We always eat at a Montana's everywhere we go but never again at that one. Head office should peak in there once and a while!!!! I was going to take my wife out for dinner and a movie. We have been to Montana's in St. Catharines and it was great. I went to this website to find the location in the Falls as that's where we were going to the movies. I'm glad I did. We are now going to Red Lobster instead. Thank for the heads up folks. |
This restuarant was disgusting! My family and I needed a place top eat after we were at the casino so we decided to go to this restuarant! After waiting for our drinks for about an 1/2 an hour we got disgusted and left!! The next day our friends went their and ate, well lets just say that they weren't to happy!! When they got there fish to the table my friend started to eat it and found that it was hot on the outrside but frozen on the inside! And to think the restaurant said that they DO NOT freeze their seafood and that they get it fresh they found that to be a lie!! When my other friend got her washed potatoes she saw something crawling in it! Later after she ate it the chef came out and said that they found some small worms in the mashed potatoes! She said that it was the worst food she had ever eaten!!
We walk in on Jan 3rd, 2007 about 2:15 PM. Most of the Restaurant was empty. No one was there at the door or the reception. We waited for about 10 min. One waitress glanced at us several times while serving handful of existing customers but no one comes by. Finally we decided to take a seat on our own. A waitress comes by after another 7 min of taking a seat for our lunch. We had a coupon from our hotel "1 free appetizer with order of 1 entree". We presented it to her to know how this works. She replies to our astonishment “we don’t offer any free stuff, if you want you can talk to the owner, do you want to talk to the owner?” I was numbed. I said “We trust you, so that wouldn’t be necessary.” I had to take the opportunity to ask her if she is okay health wise as her behavior was quite unexpected. In our 4 min conversation she offered to talk to her owner several times, almost like forcing us to do so. This gave us a notion that this type of incident happens at Montana quite often. Finally, out of frustration derived from an unpleasant approach we ended up canceling the order we placed and walked out. I would NEVER VISIT this franchise of Montana again. Who knows what’s going to be in the food if their first approach is like this. We went back to Kelsey’s across the street. Kelsey’s were wonderful. i have been to this montanas plenty of times and the last time was the best. they changed their menu and the server was vert knowledgable about the new menu changes. our steak was hte ebst it ever was and the portion size for the tender dinner was enough! i will come back to eat here again becuase service was amaziing adn the food was excellent! i love going to the cookhouse |
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