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The service was fantastic, and the food extraordinary. My wife and I were
there on our honeymoon and the dinner there was one of the better meals of
our trip.
We had an absolutely wonderful time, AWESOME food and BEAUTIFUL view of
the falls. Thanks to our waitress, Lindsay, everything was quite delicious
and memorable. Our martini drinks were great too! We can't wait to come
back to dine here again! The experience all around was a 10+!

When we first got there, they sat us at a table overlooking a parking lot and we waited for over 20 minutes and still no one came by to even say hello, let alone take our drink order. The restaurant was not that busy, but the girl who was supposed to be our waitress seemed really stressed out and overwhelmed. 30 minutes had passed and still no greeting, and we saw a table with a view open up a couple of tables away. We asked the manager if we could move, told her that we had been waiting for so long and she was very apologetic. She moved us and within seconds our waiter (Brian) came by to take our orders. Even he was apologetic for the poor service we received. He was wonderful the whole night, one of the best waiters we have ever had. The food was great, cooked perfectly, and resonably priced for what it was. And having the best table in the house overlooking the falls wasn't so bad either. The poor service in the beginning worked out well for us.
While vacationing in the area, we had the chance to dine at The Keg. It was awesome. The food was spectacular. I had a great scallop appetizer, and we all had steaks. They were cooked to perfection. The view is amazing too.
My wife and I had an excellent meal at The Keg. The atmosphere is
perfect. It is very comfortable and romantic. The view of Niagara Falls
was beautiful. My wife was so pleased! We had a great meal. Steak and crab
for me, and a chicken dish for my wife. It was very enjoyable. The service
was very good too.
Not Busy and the service was the WORST I have ever had. Food was
terrible-dont order seafood! and dont expect to get what you ask for.
Beautiful restaurant and view,but that is about all that it has going
for them.
For the price you pay for food it should be exceptional food. Prime Rib
was cold, shrimp was cold, rice was sticky.
Even got the martini wrong. How do you mess up a martini??
On top of all that I was apalled that you have to pay a tax for the view.
Unbelievable.
Food was prepared exactly as we asked. Waitress was very professional.
Restaurant wasn't too busy (ate early, ~4:30pm). Portions were plentiful
(nice piece of salmon, 2 pieces of chicken. Plenty of rice and potatoes).
Salmon was hot, glaze was tangy but not too sweet. Rice was hot. Chicken
glaze was also tasty, potatoes were the 'new' type and very tasty.
Food was not too bad when it FINALLY arrived. It wasn't like the place
was very busy either. We waited for 1 hour and 15 minutes after we placed
our order to get our meal and the waiter didn't even bother to come the
table to check on us in the mean time. The prices are rediculous as well.
So expensive that we almost
left but the service was GREAT!
My boyfriend and I didn't stay at this hotel, but we ate at The Keg, and it was fantastic. The service was great. Everyone was friendly. The menu had lots of varieties, and the steak was the best we'd ever had. Try it!
I loved The Keg. The wait staff was so friendly and knowledgeable about the restaurant, and the area. The food was delicious, and they have a great view of the falls too!
One
of the most amazing experiences I've had at any restaurant in the Niagara
Falls region. This place has the perfect view and ambiance.
Despite the noise of other patrons, I will remember this restaurant
fondly. We visit at least once a year and always make time for this
gorgeous restaurant. The food is absolutely perfect. Despite
the high prices, it's worth every cent to experience this restaurant.
Probably
the best view of any restaurant in niagra(next 2 skylon tower) service
sometimes good, and somtimes bad, the red meat is always very good and
cooked well. the sides need a little work, and the ceaser salad would be
the best ive ever had if they would just take some of the jesus garlic out
of it..
The service is great and the staff is friendly however we made a mistake going there the second time. Part of my family is vegetarian and the first time we went there the food was great but the second time there was no vege food. if ur a vegetarian don't go there unless you like to eat garlic bread for dinner. If you eat meat, enjoy
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This restaurant is by far the best Keg Steakhouse i've ever been to. The
food was delicious with great size portions, the wait staff were prompt
and very helpful. THe best part of the evening by far was the view of
Niagara Falls from our table. You can't beat the view. It was absoluetly
breathtaking. Spending a romantic evening with my loved one, enjoying
great food, wine and having the most breathtaking views. I can't wait to
go back.
My boyfriend & I were staying for the night in Niagara Falls &
decided to try for the 1st time eating at The Keg. First & last time.
We got there around 8pm, waitress was friendly & helpful, but food was
awful. Potatoes were cold, my chicken has an awful pineapple dressing over
it which was tasty but at the same time made the hot chicken taste cold.
You have to walk so far into the hotel just to get to the bathrooms!
Wonderful atmoshphere, but I definately won't be returning.
I really enjoyed The Keg. The steaks were amazing!! They were cooked
perfectly-just how we had ordered them. The menu has a great variety of
appetizers and entrees. The view of Niagara Falls is awesome!!!!!
After a night of walking and playing the slots, we decided to unwind and have a good meal. It was just after 11:00 pm when we arrived at The Keg. The staff were very prompt, courteous and friendly. The food was absolutely delicious! I had ordered my steak medium, but it was still quite rare inside. I notified the server, who was very helpful and had it cooked to my liking. It was brought out by the manager (with more fresh bernaise sauce, scallops and shrimp), who also offered to give me a new potato. Not only that, but offered us a dessert on the house (which we were far too full to accept). Very good experience, the food is SO, so good, and the view! Spectacular! We'll be back :-)
We live in the area and were looking for a new place to go. We loved The Keg. The prices were very good. The food was absolutely delicious. It came highly recommended to us by friends, and we are so glad we tried it. It is an excellent place. Great atmosphere.
My order arrived 40 minutes late, and was nothing as the menu stated.
Waited another 15 minutes to get correct meal (salmon with rice). Nobody
offered a discount for the inconvenience or an apology, extremely slow
service, very cold temperature in the whole restaurant. Some customers
asked for tablecloths to cover with, what a terrible image for a nice
elegant dinner. Paid $200 for 4 people, worst money ever spent.Never going
back.
I was in Niagara Falls for the evening (New Years) and managed to grab
a seat at the bar prior to the clock striking 12. The atmosphere was
fantastic, truly felt like a celebrity.
The bar staff took care of me as if I was the only person in the
place...though they had their hands full. My Gin Martini's were made
perfectly, and my meal (filet cooked med.rare/Chicago style) was made to
order...and delicious. I love the Keg b/c you know what you're getting
every time...and wow, what a view. It was a great night, thanks to the
staff, especially Rick (bartender) and Lindsay (waitress)...great job!
It;s such a big beautiful restaurant but the service and food was not
up to pare. and very expensive for what I received.To some it all up the
place sucks
We came to the keg on a very busy saturday night. We entered in the Downstairs lobby bar and the host (Dave) was very helpful and had many things to say and to recommend to us...the wait was about 45 mins but we were just going to have a drink. The bartender Adam was also helpful he made our drinks perfect. The wait felt like not that long at all. Dave was able to get us a window table without even asking. and it was such a nice evening. I have never been to a keg with such good service. Thanks to Adam and Dave who made our night.
We had a chance to eat at The Keg on our trip to the Falls. We loved it. The steaks were excellent. We each ordered one, and shared some appetizers too. The atmosphere is warm and cozy. It was very comfy there. A perfect place to dine at. On top of that, there is also a really great view of Niagara Falls.
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