Country Chalet Restaurant - Niagara FallsRead reviews, opinions and commentsCuisine:
Family |
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This restaurant advertises a $6.99 breakfast buffet (breakfast is
the only meal served). Once you are sucked in the door by the appealing
price, you are informed orally that beverages are extra. Few patrons
question the price of the beverages since one expects them to be
reasonable (based on the reasonable $6.99 buffet. There is no menu
provided to show the price list. When you request a glass of water, you
are told that they don't provide water by the glass, but that you can have
water by the "bottle". When you get your bill, you discover that
you paid $2.75 plus tax for your water. A glass of orange juice is $3.75,
and a tea-bag in hot water is priced at $2.50, as is a cup of coffee. A
drink of water, orange juice, coffee, and a 6.99 buffet for two people
cost Absolutely aweful, we were enticed in with the 6.99 buffet but it doesnt includes drinks which are priced at 3.50. No air conditioning, poor quality food. We ended up paying 50 bucks for two adults and two kids for breakfast. Stick with Applebees or TGI Fridays across the road, 10 times better and CHEAPER!
I asked for water for the three of us, and was told that they only served bottled water. I said, I am not paying for bottled water, all I want is tap water. The waitress told me that she would lose her job if she served tap water. I told her to get the manager, that it was illegal to refuse to serve water. She brought another woman over, and when I started quoting Canadian Law, she suddenly realized that she was not the manager either! I told them..."either get the manager here, or bring me 3 glasses of water" The manger is not here..."Then get him on the phone, or get me my water." So, a few seconds later, voila! the manager! So, he insisted that it was not against the law not to serve water, I told him that the law stated that A, you could not charge for water and B, You could not refuse Water. I am also sending this letter to the NF Chamber of Commerce. By the way, I GOT MY WATER! DO NOT GO!!!! The wait was about 10 minutes to find a seat. the place was absoloutly hopping. there was a lot of food on the buffet, simple and traditional but it was the price that was great. We ate at quite a few restaurants in and around the area and let me tell you eat here. We paid 30-50 dollars more at the next cheapest place for breakfast. Nothing fancy but at least we left with most of our money and a full stomach
Rip oof place, scammers and ignorants, the waitress looking at your food and making you feel uncomfortable, surprise with the bill triple charge, Never go there again.... These people complaing are simply disgrunteld cheapos and ex emploeyees...come on what do you expect for $6.99 in the core of Niagara...have you ever had Denny's by the Hilton when it was still there...no that was a rip off...a bowl of cereal was $7.99 pluse $2.75 for a drink...but at least you got free refills...but it does suck but again for $6.99 what do you expect...compared to the prices of other places it's a good deal but only if you just woke up from a hangover where taste doesn't count...just quanitity....but I agree it sucked ass we went there and had to wait 50 minutes outside to sit down, i thought wow for this long of a wait it had to be some good food...but to my amazement when we entered the resturant to sit down....i seen it all this is a run down place messy floors,the buffet was nothing fancy i guess you pay for what you get! i told my husband lets get out of here, we did and so did about 4 other couples when they seen the filth people where eating in, i mean come on managment hire some more staff to clean it up! your losing business. lets everyone go there again with a bottle of water and some pop ... lol ... that would slap them back hard ... and just leave by paying 6.99 ... now thats what i would do when i go there ever (not like i would go after reading this) ... |
I curse my self why i have been there..Its a rip off seeing ALL you can Recommend for the ladies the waiters are so cute and handsome, the scrambled eggs light and fluffy and crispy bacon. Washed down with cool orange juice this is the perfect way to start your niagara day gals! This is the hooters for gals! i am not taking my part of 12 to this place by the way it is against the law to charge for wster you stuip restarant owner i will tell to least 100 people about this palce your going out of business sooner then you think My friend and I went here for breakfast yesterday and were sorely disappointed. We ended up spending over thirteen dollars each for an incredibly horrible breakfast. The hard boiled eggs were stale and the rest of the food was just as bad. We were appalled at the price of drinks and how we had to pay for water at $3.11 (with tax) per bottle, my friend didn’t open hers and refused to pay for it. The coffee was horrible and service wasn’t great either. By the looks of the reviews here I am not certain how this restaurant remains in business other than they seduce you into their establishment with their ‘larger than life - $6.99’ sign. It’s terrible that they get away with this unprofessional business practice. To be sure I will spread the word and will never frequent their doors again! Disgraceful! UMMM PEOPLE What KIND OF FOOD DO YOU EXPECT FOR 6.99 and 15.99, LMAO YOU GET WHAT YOU PAY FOR WHEN IT COMES TO FOOD!!!!!!!! AS WITH MOST THINGS IN THIS WORLD. Your Own fault for being so Cheap!!!!!! ESPECIALLY the lady who took her parents there for their anniversary!!!! WHO DOES THAT??? And LADY learn how to spell!!!! My husband and I recently visited Niagara Falls and while I consider both of us to be reasonable intelligent people, fully capable of asking the right questions, we too were drawn in by the "All you can eat for $6.99" hook. I cannot add anything new to the comments already noted here by my fellow diners except to confirm that everything they had said here is 100% true. This restaurant is without doubt one of the worst, if not the worst CLIP JOINTS we have ever experienced. PEOPLE BE AWARE. AVOID THIS PLACE AT ALL COSTS. IN FACT IF I LIVED IN NIAGARA FALLS I THINK I'D PICKET THE PLACE. DO NOT GO HERE! THEY DONT EVEN GIVE OUT WATER!! NEVER WILL VISIT AGAIN! The $6.99 price for the buffet is only the starting price. NO beverages are included in this price, not even water!! They charge for bottled water!! Of course, this is not mentioned (though the cash register tape has a "God bless you" printed on it, after they surprise you with the total bill). Asked for decaf, was told they only had instant - nice of them to at least allowed me to decline. The food isn't all that bad, nothing fancy (canned fruit cocktail was the only fruit) but enough hot choices and they are kept really hot. So hot and steamy that my glasses fogged up when we walked in, and stayed that way for quite a while. While the food wasn't all that bad, we just felt taken advantage of with the whole beverage price thing. Once you add the price of coffee and juice to the $6.99, the hotel/casino prices are looking much more reasonable and with better quality food. I hope people will please read and listen to my review. The owners who own this and my cousin vinny's accross the street are soooooooo rude that you will not believe your eyes/ears. They treat their employees like animals and slaves. The food was so bad that when we confronted the owner she started YELLING!!! What an animal!! Honestly, if you eat here, you will see what I am talking about, and you will 100% regret your choice!!!Also, you have to BUY water, they dont give you tap water. GREED GREED GREED!!!!!!! I AGREE WITH THE FOLLOWING COMMENT, WE GOT SUCKED IN AS WELL ?????????? AND HAD TO LISTEN TO THE RESTAURANT OWNER AND THE CLIENTS GO AT IT, AND ON TOP OF THAT, THE OWNER TALK DOWN TO ONE OF HER EMPLOYEE, NOT VERY GOOD MANNERS.
I
wished I read those review before we walked in this buffet place. I had
most disgusting breakfast ever. And it cost me 35 CAN for 2 people.
It's not about how much I pay for, it's the restaurant totally trick &
lie to me. On the sign, it told you it's all you can eat for $6.99.
But when I got the bill, I finally relize that the drink is not included.
This is the worst breakfast place on the planet. Owner/Manager is rude, the food sucks and they cheat you by not telling you up front that beverages are ala cart and priced about 300% over what they should be. A single cup of coffee - brewed - not special like Starbucks - was $3.75. They won't provide water except in a bottle and that is $3.50. The place would be better served if it burned to the ground.
As an ex employee for this restaurant I can guarantee everything that you have read is true. The food is terrible, the owners are inconsiderate, violet, sexually harassing and greedy. They don't tell you hidden charges for a reason.. Please save your money, you might as well just go to a circus.
This place is terrible.....very over priced.....and NO refills on soft drinks/ice tea...I,ve never heard of that...I frequent many restraunts and this place is on my black list.....People...do not go thier
me and my family were not even informed that drinks cost extra, out bill came to 50 dollars for 3 people, the food wasnt even that great, in fact it sucked ass |
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