Country Chalet Restaurant - Niagara Falls

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Cuisine: Family
6526 Main Street, Niagara Falls, Ontario L2G 5Y5 Canada   905-371-2229

This restaurant advertises a $6.99 breakfast buffet (breakfast is the only meal served). Once you are sucked in the door by the appealing price, you are informed orally that beverages are extra. Few patrons question the price of the beverages since one expects them to be reasonable (based on the reasonable $6.99 buffet. There is no menu provided to show the price list. When you request a glass of water, you are told that they don't provide water by the glass, but that you can have water by the "bottle". When you get your bill, you discover that you paid $2.75 plus tax for your water. A glass of orange juice is $3.75, and a tea-bag in hot water is priced at $2.50, as is a cup of coffee. A drink of water, orange juice, coffee, and a 6.99 buffet for two people cost
$36.43 before tip! To add insult to injury, the food was sub-par...toast barely toasted (basically hot white bread) and the sausage was too salty to consume. Waitress service was excellent. This is NOT a good place to eat. Don't take a family without first getting a bank loan.

Absolutely aweful, we were enticed in with the 6.99 buffet but it doesnt includes drinks which are priced at 3.50. No air conditioning, poor quality food. We ended up paying 50 bucks for two adults and two kids for breakfast. Stick with Applebees or TGI Fridays across the road, 10 times better and CHEAPER!

I asked for water for the three of us, and was told that they only served bottled water. I said, I am not paying for bottled water, all I want is tap water. The waitress told me that she would lose her job if she served tap water. I told her to get the manager, that it was illegal to refuse to serve water. She brought another woman over, and when I started quoting Canadian Law, she suddenly realized that she was not the manager either! I told them..."either get the manager here, or bring me 3 glasses of water" The manger is not here..."Then get him on the phone, or get me my water." So, a few seconds later, voila! the manager! So, he insisted that it was not against the law not to serve water, I told him that the law stated that A, you could not charge for water and B, You could not refuse Water. I am also sending this letter to the NF Chamber of Commerce. By the way, I GOT MY WATER!

THIS HAS TO BE THE WORST RESTAURANT IN ALL OF NIAGARA FALLS!!! As Canadian, I am embarrassed that people from around the world might actually eat here! This has to be the worst buffet (if you can call it that) EVER! STAY AWAY! If you see any good reviews for this place it must have be the GREEDY OWNER'S comments.

DO NOT GO!!!!

The wait was about 10 minutes to find a seat. the place was absoloutly hopping. there was a lot of food on the buffet, simple and traditional but it was the price that was great. We ate at quite a few restaurants in and around the area and let me tell you eat here. We paid 30-50 dollars more at the next cheapest place for breakfast. Nothing fancy but at least we left with most of our money and a full stomach

Rip oof place, scammers and ignorants, the waitress looking at your food and making you feel uncomfortable, surprise with the bill triple charge, Never go there again....

DO NOT GO HERE! THEY DONT EVEN GIVE OUT WATER!! NEVER WILL VISIT AGAIN!

The $6.99 price for the buffet is only the starting price. NO beverages are included in this price, not even water!! They charge for bottled water!! Of course, this is not mentioned (though the cash register tape has a "God bless you" printed on it, after they surprise you with the total bill). Asked for decaf, was told they only had instant - nice of them to at least allowed me to decline. The food isn't all that bad, nothing fancy (canned fruit cocktail was the only fruit) but enough hot choices and they are kept really hot. So hot and steamy that my glasses fogged up when we walked in, and stayed that way for quite a while. While the food wasn't all that bad, we just felt taken advantage of with the whole beverage price thing. Once you add the price of coffee and juice to the $6.99, the hotel/casino prices are looking much more reasonable and with better quality food.

I hope people will please read and listen to my review. The owners who own this and my cousin vinny's accross the street are soooooooo rude that you will not believe your eyes/ears. They treat their employees like animals and slaves. The food was so bad that when we confronted the owner she started YELLING!!! What an animal!! Honestly, if you eat here, you will see what I am talking about, and you will 100% regret your choice!!!Also, you have to BUY water, they dont give you tap water. GREED GREED GREED!!!!!!!

PLEASE PLEASE PLEASE DO NOT GO HERE!! THE OWNERS ARE THE MEANEST AND RUDEST PEOPLE YOU WILL EVER MEET!!!ITS SO $$$$$$ AND THE FOOD TASTES HORRIBLE. THEY DONT EVEN GIVE YOU WATER!!!!!

This joint doesn't even answer its telephone. Why, after reading any of these reviews, would any sane person want to eat there. Maybe the Niagara Falls Chamber of Commerce, Better Business Bureau and Health Department should check this place out.

I wished I read those review before we walked in this buffet place. I had most disgusting breakfast ever. And it cost me 35 CAN for 2 people.  It's not about how much I pay for, it's the restaurant totally trick & lie to me. On the sign, it told you  it's all you can eat for $6.99. But when I got the bill, I finally relize that the drink is not included.
It did not have any sign to let you know the price of the drinks.
I went to many cities in the world. I have never see any buffet restaurant like this one. Its my worst nitemre in my travel experience.

This is the worst breakfast place on the planet. Owner/Manager is rude, the food sucks and they cheat you by not telling you up front that beverages are ala cart and priced about 300% over what they should be. A single cup of coffee - brewed - not special like Starbucks - was $3.75. They won't provide water except in a bottle and that is $3.50. The place would be better served if it burned to the ground.

As an ex employee for this restaurant I can guarantee everything that you have read is true. The food is terrible, the owners are inconsiderate, violet, sexually harassing and greedy. They don't tell you hidden charges for a reason.. Please save your money, you might as well just go to a circus.